Returns & Exchange

Apparel and Accessories:

Aesthetic Kingdom (AK) only offers replacements for lost orders or faulty products.

If the shipment details were incorrect, or the customer ordered the wrong size or color, AK is not responsible and will not offer replacements or refunds. It is the customers responsibility to enter the correct information at the time of their online purchase.

If you have an issue with your order, you have to contact AK directly and provide all necessary information and photographic evidence. After investigation, we will determine if you are eligible to receive a replacement. 

If you received a different item than ordered, including incorrect colors, prints or wrong sizes, the order is eligible for replacement. Contact our customer care team with all the information required via our contact us page.

Supplements:

Aesthetic Kingdom (AK) only offers replacements for lost orders or faulty products.

If the shipment details were incorrect, or the customer ordered the wrong product or flavour, AK is not responsible and will not offer replacements or refunds. It is the customers responsibility to enter the correct information at the time of their online purchase.

If you have an issue with your order, you have to contact AK directly and provide all necessary information and photographic evidence. After investigation, we will determine if you are eligible to receive a replacement. 

If you received a different item than ordered, the order is eligible for replacement. Contact our customer care team with all the information required via our contact us page.